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USA Support

Real help for USA owners — large-print manuals you can actually read, step-by-step repair videos, and answers. No more tiny print, no more guessing.

Electronic user manuals (large print)

Every manual re-typeset in big, readable type as a free PDF. First editions landing shortly:

Kullter Max e-scooter

Setup, charging, ride modes, care — and tire/brake service pointers.

PDF coming soon.

SPD-2 Pro mobility scooter

Setup, charging, removable-battery removal, folding, care.

PDF coming soon.

SPD-2 Folding mobility scooter

Setup, charging, battery, folding for trunk or transit, care.

PDF coming soon.

Repair videos

Factory how-tos, hosted here: tire changes, brake pads, battery removal, and more as they're released.

First videos landing shortly — check back soon.

Contact USA support

Questions, warranty claims, or parts help — reach a real person in the USA. Include your order number plus photos or video of the issue and we'll get back to you.

Email

support@reywmerusa.com

Best for warranty claims — attach photos/video.

WhatsApp

WhatsApp chat number coming soon — email us meanwhile.

Quick answers

Manual print too small?

You're not alone — that's exactly why we're publishing large-print PDFs above. The paper booklet stays in the box; the readable version lives here.

SPD-2 battery removal?

The SPD-2 Pro/Folding pack lifts out for off-scooter charging. Full illustrated steps are in the SPD-2 large-print manual (above), plus a walkthrough video when published.

Dreading a future repair?

Don't. Warranty is 1 year on core components and 90 days on consumables, with genuine factory parts stocked. Keep your order number and snap photos/video of any issue — USA support diagnoses remotely and ships covered parts.

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