FAQs
Is Reywmer USA authorized?
Yes — owner-approved and authorized USA representative for REYWMER. Genuine scooters, genuine parts, manufacturer warranty honored.
How fast is delivery?
Scooters: free US-warehouse shipping, 2–5 business days (dispatch 24–48h). Parts: factory-direct express, 8–12 business days. Mixed orders may arrive separately.
How do warranty claims work?
1 year core components, 90 days consumables. Contact USA support with your order number + photos/video. Approved core-fault parts are replaced with one-way shipping covered.
How do I pay?
USD checkout via PayPal or a Square-hosted card page. Card numbers are never typed on this site; final totals are set by the backend, not the browser.
What about returns?
10 days after delivery, unused in original condition with proof of purchase. Contact support first — unauthorized return shipments may not be accepted.
USA store vs reywmer.com?
reywmer.com is the manufacturer storefront in China. Reywmer USA is the authorized USA representative: USD checkout, US scooter stock, and USA-based support.